Over the past decade, Services Australia staffing has been decimated, leading to longer wait times for our community members, and unsafe working conditions for staff. This ACT Labor Conference welcomes the announcement of 4040 staff announced in the 2024-25 Budget. As a matter of urgency there must be a public review of Services Australia workloads to determine staffing needs, and a commitment from the Federal Government to ongoing funding to support the staffing increase required. A good public service means good outcomes for our community.